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Job Details: 

Job Title:

Senior Research Manager

Contract type

Permanent

Hours:

37.5 

Department:

Research and Information

Location:

Bath, UK (Hybrid working – Minimum 15 office days per quarter)

Date Live:

30 April 2026

Application deadline:

14 May 2026

About the role

  • Are you passionate about facilitating insight led discussions and turning them into meaningful, practical outcomes?

  • Would you like to lead delivery in a collaborative Research and Information team, working with the world’s leading banks and insurers?

ORX is a fast growing, not-for-profit global industry association with a community of over 140 banks and insurers worldwide. By working closely with our members and subscribers, we develop leading research, insight and tools that advance operational and non financial risk management across the financial services sector. More information is available on our homepage

At ORX, our values shape how we work and the impact we create. We are committed to delivering impactful insight that sets high standards and makes a meaningful difference for our members. 

In this Senior Manager role within the Research and Information Delivery team, you will own the end to end delivery of high quality research and insight – facilitating discussions with members, challenging thinking and turning data and dialogue into practical outcomes. You will bring curiosity, actively explore new ideas and improve how insight is developed and shared, while empowering others by working collaboratively and creating an inclusive, respectful environment where people can do their best work.

The Senior Research Manager is a high profile, delivery focused role, working closely with risk practitioners and leaders across the global operational risk community. 

The role leads the delivery of research and information outputs for a defined group of member banks and insurers, with a strong focus on effective facilitation, communication and stakeholder engagement. Importantly, this is a role for a manager who owns delivery – accountable for producing high-quality outputs on time, to standard, and for motivating teams to turn insight into tangible member value. 

The role holder will be expected to travel internationally from time to time, as per business requirements.

To be successful as a Senior Research Manager you should have experience with:

  • Communication and facilitation

  • Demonstrable success in programme and project leadership and delivery

  • Experience in understanding advanced concepts and translating into business solutions

  • Effective stakeholder management 

Experience working in the financial sector or risk management would be beneficial but isn’t essential for this role. We need someone who can confidently facilitate discussions on risk management and measurement practices and have the intellectual curiosity to explore and create meaningful, valuable insights for our members.

To learn more about the role, please download job description.

Senior Research Manager

Accountabilities

Key responsibilities will include:

  • Leading and delivering components of the Research and Information delivery plan, ensuring outputs are high quality, timely and impactful. This will include communicating insights in the most effective way and creating impactful and effective outputs that provide value to our members and subscribers.

  • Facilitating member working groups, discussions and in person forums, including agenda setting, meetings and work programmes

  • Building and managing strong relationships with ORX members and internal stakeholders across teams and senior leadership. Occasionally this may include working with third parties supporting research projects (such as consultant or contractors)

  • Communicating clearly and confidently with members and subscribers, including canvassing views and sharing insights and outcomes – both verbally and written format

  • Designing, delivering and facilitating in person and virtual events, and presenting research findings at ORX and industry forums

  • Working collaboratively across ORX to identify new ideas and improve delivery, including the development of innovative outputs, working with our Data and Analytics team and the use of AI

  • Line managing and developing team members, and overseeing work with third party providers where required

General requirements:

  • Maintain knowledge of relevant regulatory developments and operational risk advances, as well as knowledge of relevant developments within the financial services industry and member businesses.

  • Ability to facilitate discussions on wide ranging topics relating to Operational and Non-Financial Risk including risk management and measurement practices.

  • Collaborate effectively within R&I and with wider ORX teams. This includes establishing and maintaining effective working relationships with the ORX Executive and wider leadership team.

  • Ability to present at in-person and virtual forums, with international travel as per business requirements 

Interview process

  • 1st stage of interview process will be a virtual call with hiring managers

  • 2nd stage of the interview process will be a formal interview with the hiring managers in person in our central office in Bath. There will be a task at this stage

Please note that our interview process may include a final stage to ensure we find the best fit for our team. We will provide more details about this stage if it becomes necessary.

How can I be supported? Some examples of adjustments that can be made for candidates include, but are not limited to:

You can share any adjustments you need at any stage of the application process by emailing people@orx.org. If you have a disability, if you are neurodivergent, or if you have a health condition that may affect you during the application process, we encourage you to discuss adjustments with our people team. Some reasons why candidates may need support include but are not limited to; Physical disability, dyslexia, dyspraxia, hearing/visual impairment, stammer, stutter, anxiety, depression, menopause, and long-term health conditions.

Some examples of adjustments that can be made for candidates include, but are not limited to:

  • Additional time to complete online assessments or interviews
  • Providing information about assessments during a briefing call
  • Adjusted font size or contrast settings on online assessments, exercises, tasks, and presentations.
  • Completing assessments via video call rather than online

Workplace adjustments

The support we offer throughout the recruitment process doesn’t end after the application. We know that employees have varying needs in the application process and at work, which is why we want to help employees at ORX get the support they need to thrive. ORX is committed to providing employees with the tools and support they need, we can consider adjusting, removing, or reducing any barriers you might face if you have a disability, health concern, or mental health condition. Workplace adjustments (or accommodations) help us do this and can be considered for all our employees.

Some of the adjustments we’ve provided for our employees include but are not limited to:
  • Ordering specialist equipment (like assistive technology and ergonomic furniture)
  • Adjustments to objectives or targets
  • Changing working arrangements, using flexible working or regular breaks

Application process

If you’re a good match for this exciting opportunity, please apply with a copy of your CV and cover letter by clicking apply now below;  

In your cover letter, please include the following information:

  • Salary expectations: Kindly state your expected salary range for the role

  • Availability: Indicate your availability to start the role

  • Experience and Skills: Reflecting on your CV and past experiences, could you share what specifically attracted you to this position and motivated you to apply?

We’re not inviting third-party recruiters to work with us on this opportunity.

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Interested in joining ORX?