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ORX Membership


Operational Resilience Community

Risk programme

Management, Practice & Framework

Report - October 2020

Operational resilience has been an area of increasing focus within the financial services industry for a number of years.

Our members wanted to better understand the direction of travel in the industry with regards to operational resilience and, in particular, progress towards compliance with the BoE regulation. So, we carried out this study that primarily focused on providing further understanding of industry approaches to, and progess with, identifying “important business services”. 

The study, along with a subsequent webinar discussion with members, sought to both share practices and highlight key challenges that organisations face on the journey to embed operational resilience. The survey was completed by 20 individual member organisations.

All ORX members can download the report to read the results in full. If you're not a member, then you can read more and download a summary report in this blog on six ways to address the challenges of operational resilience.













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Melanie Lavallin

Melanie Lavallin

Senior Adviser, Research and Information, ORX


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