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Job Details: 

Job Title:

CRM Administrator 

Contract type:

Part time, permanent

Hours:

22.5 hours/3 days per week

Department:

Client Success 

Location:

Bath, UK (Hybrid working – minimum of 10 office days per quarter)

Date Live:

27 August 2025

Application closing date:

8 September 2025

About the role

We are seeking a dynamic and highly organised CRM Administrator to play an important role in supporting a range of activities in the Client Success Team. You will use your excellent CRM experience and organisation skills to support effective operations – particularly managing important customer relationship management processes and data. 

 

To learn more about the role, please download job description.

CRM Administrator

Download

Interview process

  • 1st stage of interview process will be a virtual call with hiring managers
  • 2nd stage of the interview process will be a formal interview with the hiring managers in person in our central office in Bath. 

Please note that our interview process may include a final stage to ensure we find the best fit for our team. We will provide more details about this stage if it becomes necessary.

How can I be supported? Some examples of adjustments that can be made for candidates include, but are not limited to:

You can share any adjustments you need at any stage of the application process by emailing people@orx.org. If you have a disability, if you are neurodivergent, or if you have a health condition that may affect you during the application process, we encourage you to discuss adjustments with our people team. Some reasons why candidates may need support include but are not limited to: physical disability, dyslexia, dyspraxia, hearing/visual impairment, stammer, stutter, anxiety, depression, menopause, and long-term health conditions.

Some examples of adjustments that can be made for candidates include, but are not limited to:

  • Additional time to complete online assessments or interview
  • Providing information about assessments during a briefing call
  • Adjusted font size or contrast settings on online assessments, exercises, tasks, and presentations
  • Completing assessments via video call rather than online

Workplace adjustments

The support we offer throughout the recruitment process doesn’t end after the application. We know that employees have varying needs in the application process and at work, which is why we want to help employees at ORX get the support they need to thrive. ORX is committed to providing employees with the tools and support they need, we can consider adjusting, removing, or reducing any barriers you might face if you have a disability, health concern, or mental health condition. Workplace adjustments (or accommodations) help us do this and can be considered for all our employees.

Some of the adjustments we’ve provided for our employees include but are not limited to:

  • Ordering specialist equipment (like assistive technology and ergonomic furniture)
  • Adjustments to objectives or targets
  • Changing working arrangements, using flexible working or regular breaks 

Application process

If you’re a good match for this exciting opportunity, please apply with a copy of your CV and cover letter by clicking apply now below.

In your cover letter, please include the following information:

  • Salary expectations: Kindly state your expected salary range for the role
  • Right to Work in the UK: Confirm your legal right to work in the UK
  • Availability: Indicate your availability to start the role
  • Experience and Skills: Reflecting on your CV and past experiences, could you share what specifically attracted you to this position and motivated you to apply?
We’re not inviting third-party recruiters to work with us on this opportunity.
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Interested in joining ORX?