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Top tips for making your RCSAs more effective and dynamic: Culture and People

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Within our RCSA blog series, our goal is to provide insightful tips to support organisations in their RCSA journey. In the third and final instalment, we summarise key considerations for enhancing RCSAs by optimising essential culture and people capabilities.

This blog is part of a three part series. Read the first of the series, Top tips for effective and dynamic RCSA: Process, and the second Top tips for effective and dynamic RCSA: Technology.


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Culture and people

1. Encourage the first line of defence (1LoD) to have greater ownership over the RCSA process to increase buy-in

The first line can play a key role in enhancing the effectiveness of RCSAs, as they possess:
  • High familiarity and knowledge of the risks
  • Access to good quality data
  • Potential access to funding for automation 

2. Improve clarity of roles and responsibilities across the risk function, specifically delineating the 1LoD and 2LoD roles

Members have experienced benefits by better clarifying these roles. To enable the 1LoD team to prioritise other aspects of the RCSA process, the 2LoD can support the 1LoD in the following ways:

  • Prioritising risks
  • Coordinating and documenting key risk information
  • Training and providing ongoing guidance
  • Ensuring alignment and consistency across the risk function as to how to approach the RCSA exercise

3. Involve a wider cohort to access the wisdom of crowds

Explore ideas to increase the value of RCSA exercises by involving a wider group of people and gaining insights via a bottom-up view. One such option proposed during our podcast was to send out a short monthly survey to Process Owners, asking what their top risks were and their view of their controls’ effectiveness, directed at the same purpose of fulfilling RCSA requirements.  

4. Rebrand and reposition the exercise

In light of some members reporting negative cultural connotations with RCSAs within their firms, changing the exercise’s name and restructuring the logistical format of the RCSA could boost engagement and improve cultural association.


Related resources 

For more details and a full panel discussion on this topic, listen to our podcast: Top tips for making your RCSAs more effective and dynamic (process, technology, and people).  

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Resources for ORX members


Next steps 

If you would like to learn more about this blog or get in touch about the Risk Management Working group, please visit the website, or contact Matthew Glinister (matthew.glinister@orx.org) or Natasha Smith-Craig (natasha.smith-craig@orx.org).