Join our upcoming focused discussion on issue management
Effective issue management helps prevent major crises and supports operational resilience. ORX members have identified this topic as important for sharing practices and understanding challenges and solutions.
This discussion session will bring together individuals involved in issue management.
When:
Session 1: Wednesday 25 March 2026 at 07:00-08:00 GMT
Session 2: Wednesday 25 March 2026 at 14:00-15:00 GMT
Where:
Virtual – Microsoft Teams
Who should attend:
Individuals involved in issue management and/or able to discuss their institution’s views on the questions below.
Key questions for discussion will include:
- When are issues raised? And in what way(s)? For example, as part of regular control testing, through self-identification.
- Who is involved in issue management? Who is accountable for ensuring issues are addressed and closed?
- How are you connecting issue management into other ONFR framework components? For example, linking to events/incidents, incorporation into RCSA, consideration when setting risk appetite.
- How does issue management support proactive risk management?
- Does your firm perform any trend analysis on your data relating to issues? For example, concentration of issues by risk or process, the time of year at which most issues are raised.
- Have you identified opportunities to incorporate AI into your issue management approach? For example, by automatically identifying or logging issues?
- What does your firm see as the greatest challenges associated with issue management? What, if anything, are you changing/planning to change to address these?
Please note: These sessions are intended for individuals that are able to speak on the topic above and numbers are limited. If this isn't you, please forward these details to a relevant colleague.
If you have additional questions you would like us to include in the agenda, please contact Emilie.Odin@orx.org.
Outputs:
We will produce a written summary of the discussions.
How to join:
Please complete the registration form below. Please only register for one session as spaces are limited to 20 per session and two representatives per institution. Please ensure you will be able to actively contribute to the discussion or nominate a relevant colleague.
Please do not worry if you do not immediately receive an email confirming registration. Your registration will have been noted, and you will receive a calendar invitation to the discussion at a later date.
If you are unable to select a session time, it is because it's already full. Please contact Emilie.Odin@orx.org to join the wait list or if you're having any issues registering.