Report
AI Strategy for Operational & Non-Financial Risk Management
Service
ORX Membership
Community
Strategy & Leadership Community
Risk programme
Leadership, Strategy & Advancing Op Risk
Report - July 2026
To better understand how risk leaders are approaching AI in ONFR management, ORX undertook a series of discussions with the risk leadership community between April and June 2026. Drawing on bilateral interviews, virtual roundtables and in-person LeadersConnect discussions, the resulting report captures an emerging view of the experiences, opportunities and challenges associated with AI adoption in ONFR.
Over the first half of 2026, risk leaders' views on the role of AI in Operational and Non-Financial Risk (ONFR) management shifted notably. What was viewed as a promising area of experimentation just a year ago is increasingly being seen as a technology with the potential to transform how ONFR is managed and the value it can deliver. However, the longer-term opportunity is not yet assured. The central challenge is no longer whether AI can create value in ONFR, but whether firms can create sufficient coherence to capture that value at enterprise scale.
ORX members can view the key findings and download the full report.
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Disclaimer: ORX has prepared this document with care and attention. We may use approved AI tools to support analysis and content development in accordance with ORX security, privacy and governance requirements. All outputs undergo human review before publication. Whilst reasonable care is taken, content may still contain errors or inaccuracies. ORX does not warrant the accuracy, completeness or reliability of the advice, statements or recommendations in this document and does not accept responsibility for any errors or omissions. ORX shall not be liable for any loss, expense, damage or claim arising from reliance on this document. The content of this document does not constitute a contractual agreement, and ORX accepts no obligation associated with this document except as expressly agreed in writing. ©ORX 2026
Contacts:
Steve Bishop
Research and Information Director, ORX
Simon Wills
Senior Board Advisor, ORX
Emilie Odin
Senior Research Manager, ORX
Helen L’Abbate
Deputy Director - Research & Information, ORX

