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ORX is currently searching for a skilled Communications Executive to be involved in all aspects of information security and cyber, including multiple deliverables across project workstreams through the programme. 

ORX is an equal opportunity employer. We create an environment where everyone has an equal chance to succeed during our recruitment phase and through their career at ORX. We are committed to building a diverse, equitable and inclusive culture where everyone can be part of a community where you will belong and thrive.

Job description

Job Details: 

Job title: 

Communications Executive

Reporting to: 

Head of Marketing and Communications

Contract and hours:

Fixed Term Contract (FTC), 12 months

37.5 hours per week (Mon-Fri)

Hybrid working – 10 office days per quarter

Application deadline:

19th July 2024


Bath, United Kingdom 

About ORX 

ORX is the largest operational risk management association in the financial services sector. Established in 2002 by financial firms looking to share loss data, ORX is committed to improving the management and measurement of operational risk. Owned and driven by our member institutions, we bring together hundreds of operational risk professionals to share their knowledge, expertise and experience in the financial services industry. We are a not-for-profit industry association incorporated in Geneva, Switzerland.

The role

ORX is at an exciting time in our 22-year history. As well as developing a number of new services, we are also making improvements to our existing loss data services, including developing a new, improved data exchange platform.

We’re therefore seeking an effective, creative and highly motivated communications professional on a 12-month contract to ensure new projects and services at ORX are launched successfully. You’ll be collaborating with a great team of marketing, communications and relationship management professionals, adding your own input and helping the team to work more effectively. As these are new services and platforms, we need you to be proactive and inquisitive, and to be the voice of the customer in how we communicate. 

Principal duties and responsibilities 

Reporting to the Head of Marketing & Communications, your main responsibilities will include: 

  • Creating and tracking the success of email campaigns
  • Designing and proofing materials sales or information materials ensuring messaging is clear and that they are on brand
  • Creating automation workflows and lists in our CRM platform (HubSpot)
  • Developing webpages to host information in the most effective way
  • Proactively seeking out opportunities to promote new products and services
  • Writing effective internal communications of projects
  • Managing queries from members and subscribers about new products and services
  • Working with the Membership Relationship Manager and other team members to chase confirmation that information has been received, understood and acted upon
  • Managing the creation and monitoring of reports to share with wider ORX team on responses and progress against project milestones
  • Working with relevant ORX team members to produce “how to” videos, knowledge base, and/or training guides for both internal ORX team members and members/subscribers
  • Developing FAQs based on questions coming in as projects progress
  • Documenting and coordinating processes to ensure everyone in the team understands their responsibilities
  • Creating promotional materials, videos, social media posts, and podcast scripts as required

Find out more about the recruitment process

Find out more about the recruitment process: 

  • 1st stage of interview process will be a virtual call with hiring manager
  • 2nd stage of interview process will be a formal interview with hiring managers in person in our central office in Bath, there will be a task at this stage

Applications are to be emailed to (we would like them to email their CV, cover letter with salary expectations).

We’re not inviting third party recruiters to work with us on this opportunity at this time.

How can I be supported

You can share any adjustments you need at any stage of the application process by contacting If you have a disability, if you are neurodivergent, or if you have a health condition that may affect you during the application process, we encourage you to discuss adjustments with our People team.

Some reasons why candidates may need support include but are not limited to: physical disability, dyslexia, dyspraxia, hearing/visual impairment, stammer, stutter, anxiety, depression, menopause, and long-term health conditions.

Some examples of adjustments that can be made for candidates include, but are not limited to:

  • Additional time to complete online assessments or interviews
  • Providing information about assessments during a briefing call
  • Adjusted font size or contrast settings on online assessments, exercises, tasks, and presentations
  • Completing assessments via video call rather than online
Workplace adjustments

The support we offer throughout the recruitment process doesn’t end after the application. We know that employees have varying needs in the application process and at work, which is why we want to help employees at ORX get the support they need to thrive.

ORX is committed to providing employees with the tools and support they need, we can consider adjusting, removing, or reducing any barriers you might face if you have a disability, health concern, or mental health condition.

Workplace adjustments (or accommodations) help us do this and can be considered for all our employees.

Some of the adjustments we’ve provided for our employees include but are not limited to:

  • Ordering specialist equipment (like assistive technology and ergonomic furniture)
  • Adjustments to objectives or targets
  • Changing working arrangements, using flexible working or regular breaks

What else do we offer

Hybrid working

We offer a hybrid working (mix of remote and office working) built around supporting your role and your home life commitments wherever possible. The minimum days in the office are 10 per quarter. 


  • Competitive salary
  • Discretionary performance related bonus scheme
  • 25 days holiday a year, plus bank holidays
  • 8% company contribution to pension
  • Employee recognition scheme
  • Support for training and development
  • Life assurance
  • Health cash plan
  • Perks at work scheme
  • Employee assistance programme
  • Holiday trading
  • Sabbaticals and long service awards
  • Summer and Xmas social events
  • Workplace nursery scheme
  • Cycle to work
  • Inclusive and supportive working environment

Our culture

We have a great culture and we’re proud of our people and the high engagement demonstrated year after year in our employee survey. We recognise and reward hard work, whilst respecting work-life balance. Our hybrid working sees our team getting together when necessary. Days in the office are 10 per quarter, which enables our teams to establish a working pattern that suits us, and you. We recognise that family time, being there for the school run and enjoying life at home is as important as collaborating with others, socialising as a team, and maximising the informal learning and innovation that happens when we’re together in the same place.

Download more information about the position 

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Communications Executive

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Find out more about ORX

Find out more